Managing the quality of hotel services in hospitals
This program deals with quality management in hotel services provided by hospitals. It aims to refine the experiences of the participants and provide them with the necessary skills and experience to ensure quality in hotel services in hospitals. The program provides a comprehensive definition and concepts of quality, its characteristics, and methods of measuring it. The program also reviews hotel departments and departments in hospitals, including the internal supervision department and the food and beverage department.
Improving the quality of operations in health care institutions through Six Sigma
This training diploma is designed to train participants to improve the quality of operations using Six Sigma methods and develop quality systems in health institutions. The program addresses Six Sigma topics, Six Sigma levels, and statistical and non-statistical quality control tools - the Six Sigma methodology.
Economic feasibility studies for establishing hospitals and health centers
This training program aims to develop the participants’ skills with the modern scientific and practical foundations of the science of economic feasibility studies, and qualifies you to become fully capable of preparing an integrated feasibility study for the project of establishing a hospital, health center, or private or public health institution, and also familiarizing the participant with how to apply the results of economic feasibility studies in the field Health services, and analysis of health services provided by health service facilities according to economic theory to reach services that the customer is satisfied with and at an acceptable cost
Cost control and productivity management in hospitals
Today's healthcare environment requires that healthcare organizations around the world find ways to reduce operating expenses while simultaneously improving quality. When faced with the need to reduce costs, many people consider reducing the number of employees or reducing a certain number of programs and services.
However, they fail to recognize the fact that huge sums of money are hidden in their organizations being wasted on overuse, abuse and rework, which could be eliminated, not only without sacrificing quality, but also improving quality and safety in the long term in many cases.
Like any other major business problem, tackling healthcare costs can seem overwhelming and impossible. Fortunately, there is a way to address the challenge of rising health care costs in a way that reduces reliance on cost shifting and benefit reduction.
