It is considered one of the sectors with its own nature, in which the role of human resources is more important, as the hospital works 24 hours a day, which poses greater difficulty for workers in the field of payroll to calculate working hours and overtime, etc.,
and jobs in the hospital vary greatly from other sectors, as they include (engineers, doctors (nursing, administrators, workers, marketing, customer service, reception, accountants, etc.) and the human resources department has a greater role in coordination. There are also problems and scarcity in some jobs constantly, and there are also standards for it regarding training,
and there are standards and great technical points in us. It specializes in workforce planning, and the training program specializes in human resources management in this sector.
Patient safety and security
The good method that is successful in the safety and security of patients is one of the most important rules and basics that must be enjoyed and dealt with by every individual who has a direct relationship with the patient, such as doctors, specialists, nurses, technicians, and public service employees. The safer the method, the greater the patient’s satisfaction with the place in which he receives treatment.
The wonderful method of safety and security works to increase patient satisfaction, and this in turn works to increase the growth of the hospital, raise imports, and increase the number of patients inside the hospital, in accordance with international regulations by the World Health Organization - WHO, the American Hospital Accreditation Commission - JCI, and various regulations in the ministries of health in most countries.
Clinical engineering
The Clinical Engineering Program is a training course intended for those interested in the field of clinical engineering and good technology, whether they are students or professionals.
The training program helps participants become familiar with the concepts of clinical engineering, hospital organization, management and evaluation of medical technology, risk and safety factors,
medical device management, clinical engineering program indicators, quality and improvement, and team management. Work and international standards for clinical engineers.
Accounting in hospitals and medical units
The services provided by hospitals and therapeutic units vary greatly, including therapeutic medical services, other hotel and nutritional services, and other awareness services.
This was clearly reflected in the accounting system of the hospital and the treatment unit. Accounting for hospitals and therapeutic units has become one of the necessary accounting applications in the labor market.
This training program deals with accounting and its applications in the field of hospitals and therapeutic units. It aims to provide participants with practical experience in the field of accounting for hospitals and treatment units.
Quality management in blood banks
The quality of blood banks depends on accuracy, reliability, and the provision of a blood bag that is compatible with the blood sample of the patient or injured person. Laboratory results for compatibility and blood safety tests must be as accurate as possible,
and all aspects of laboratory operations must be relied upon. The blood bag must be provided at the appropriate time in order for it to be useful. In clinical or public health settings, and in a quality management system, all practical aspects of the laboratory, including the organizational structure, processes and administrative procedures of the blood bank, should be directed to ensuring quality.
There are many administrative procedures and processes that take place in blood banks, and all of these It must be implemented correctly to ensure the accuracy and reliability of the test, and work to reduce the risks of infection and their safety and the safety of the patient in accordance with the new version of the Ministry of Health, the World Health Organization (WHO), and the US Central Administration for Infection Control (CDC), and to follow blood bank policies.
Providing professional customer service in the healthcare field
In order to have a modern competitive hospital, you will need to adapt the concept of “Patient Focus” to enhance your hospital's efficiency and reputation. By the end of this training course, participants will be able to understand the meaning of “excellence” in transforming the patient experience in a healthcare facility
Excellence in healthcare management
By the end of this training course, trainees will be able to manage their hospitals or clinics in an organizational manner. In addition, they will be familiar with all relevant healthcare strategy tools and gain a better understanding of healthcare quality principles and management functions.