{"id":6924,"date":"2025-09-08T12:41:54","date_gmt":"2025-09-08T12:41:54","guid":{"rendered":"https:\/\/american-board.us\/?page_id=6924"},"modified":"2025-09-08T12:42:24","modified_gmt":"2025-09-08T12:42:24","slug":"effective-patient-communication-interaction-program","status":"publish","type":"page","link":"https:\/\/american-board.us\/ar\/effective-patient-communication-interaction-program\/","title":{"rendered":"Effective Patient Communication & Interaction Program"},"content":{"rendered":"
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Degree:<\/strong>
Specialized Professional Certificate.<\/p>

Target Audience:<\/strong><\/p>

  • Medical and Nursing Staff.<\/li>
  • Reception Personnel.<\/li>
  • Healthcare Support Teams.<\/li>
  • Personnel working in hospital and clinic environments.<\/li><\/ul>

    ProgramOverview:
    <\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 This program aims to enhance the communication skills of healthcare personnel to interact effectively with patients and their families. It focuses on building trust, reducing stress, and supporting high-quality healthcare delivery. Key topics include emotional intelligence, active listening, professional etiquette, handling angry or anxious patients, and understanding patients\u2019 psychological and social backgrounds in line with healthcare privacy standards.<\/p>

    Program Duration \/ Hours:<\/strong><\/p>

    • Total: (36) training hours.<\/li>
    • Theory: (10) hours.<\/li>
    • Practical: (26) hours (70% practical training).<\/li><\/ul>

      Training Mode:<\/strong><\/p>

      • In-person.<\/li>
      • Blended learning.<\/li><\/ul>

        Language of Instruction:<\/strong><\/p>

        • Arabic with English psychological and healthcare terminology.<\/li><\/ul>

          Admission Requirements:<\/strong><\/p>

          • No specific degree required.<\/li>
          • Preferably with a healthcare background or experience in a medical environment.<\/li><\/ul>

            Learning Outcomes:<\/strong><\/p>

            • Improve active listening and professional communication with patients.<\/li>
            • Apply emotional intelligence in interactions with diverse cases.<\/li>
            • Manage difficult situations and patients who are angry or anxious.<\/li>
            • Understand psychological and social aspects affecting patients.<\/li>
            • Strengthen the professional healthcare provider\u2013patient relationship.<\/li><\/ul>

              Career Opportunities:<\/strong><\/p>

              • Patient Relations Officer.<\/li>
              • Healthcare Assistant.<\/li>
              • Medical Reception Supervisor.<\/li>
              • Member of psychosocial support teams in healthcare institutions.<\/li><\/ul>

                Academic Supervision:<\/strong><\/p>

                Conducted under the direct supervision of Midmak International Academy \u2013 Syria | Australia, accredited internationally by the American Board for Medical & Administrative Specialties.<\/p>

                Assessment Methods:<\/strong><\/p>

                • Live role-playing scenarios.<\/li>
                • Interactive evaluation of performance in challenging patient situations.<\/li><\/ul>

                  Certificates Awarded:<\/strong><\/p>

                  • Professional certificate issued by the American Board, verified by the U.S. government via \u062f\u0627\u062a\u0627 \u0641\u0644\u0648<\/strong>.<\/li>
                  • Qualification certificate from Midmak International Academy \u2013 Syria | Australia, certified by the Australian and Syrian Ministries of Foreign Affairs.<\/li>
                  • Academic documentation from the American University for Continuing Medical Education (AU-CME).<\/li><\/ul>

                    Career Advancement:<\/strong><\/p>

                    Eligible for advanced programs in emotional intelligence in healthcare and patient experience management.<\/p>

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                    Degree:Specialized Professional Certificate. Target Audience: Medical and Nursing Staff. Reception Personnel. … <\/p>","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6924","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/pages\/6924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/comments?post=6924"}],"version-history":[{"count":4,"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/pages\/6924\/revisions"}],"predecessor-version":[{"id":7006,"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/pages\/6924\/revisions\/7006"}],"wp:attachment":[{"href":"https:\/\/american-board.us\/ar\/wp-json\/wp\/v2\/media?parent=6924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}